Streamline is your "always-on" technology partner. From introducing a help desk ticket systems to a server repair, we cover every layer of your technology stack so you run efficiently. Simple tasks such as password resets, computer repairs to enterprise support and network outages, our certified team resolves IT issues fast so your employees stay productive.
Lightning fast response under 4 minutes
Certified technicians available 24/7/365
Proactive monitoring - we fix issues before disruption to your business
1,000 teams and employees supported
SOC 2 Compliance and Encryption
98% CSAT satisfaction score
Over 1.2 million tickets resolved all time
Dedicated point of contact (POC)
Consultative & customized training
Every employee has different habits and IT needs, through our business therapy for IT model we support not only your enterprise organization but each employee's needs so that employee can do their job efficiently and effectively. Whether it's a single laptop or an entire enterprise network, our team has over 20 years of expertise to keep everything running smoothly for your organization.
Passwords & Sign In
Set up user accounts, reset your passwords, unlock your accounts, set-up two factor authentication, assign rights management
Connectivity
Symmetrical internet, mesh networking, repair WiFi access points, join the organization network, fix dropped connections, configure remote access
Laptops & Mobile Devices
Build out of new laptops and mobile devices/tablets designed for your organization, repair broken devices, request an upgrade on a cycle, report an issue or get a loaner device during repair
Licenses and Programs
Install approved software, upgrade users to new software and programs, license management, customize programs to organization, assign user rights, troubleshoot programs, work 1 on 1 with users on new programs to ease learning curve
Livestreams and Podcasting
Set up podcasts studios, PTZ camera systems with controllers with voice activated direct filming for meetings, training, church services, and seminars.
Conference Rooms and Kiosks
Create digital signage, synch up conference room monitors, set up virtual meeting cameras
Copiers, Printers and Peripherals
Add a copier/printer, clear a stuck que, set up printing groups and secure printing options
Email Systems and Mobile Calendar
Fix synch issues, set up shared mailboxes, manage distribution lists, marketing campaigns and directory
Consultative Training Model
One of the most important and overlooked service in IT support is training your staff to be more efficient and effective in their roles through a needs assessment. From training on a program, an application, a process, problem solving skills to customer relations and decision making - Sreamline has trained over 1000s of employees and 100s of of companies, schools, and government agencies.
VOIP Phone Systems
Making sure both external and internal communication is working is paramount. Streamline can set up your VOIP phone system to integrate with an intercoom and clock system.
Security Camera and Door Systems
The safety of your employees is number on. Having an active monitoring security camera system that can stitch together activity, vehicles, and who has facility access and when will provide your organization a peace of mind.
Server Racks and Cloud Networks
Build, repair and upgrade to online secure access with pro-active monitoring, and securely backing up your data.
Please call for urgent IT issues, we're here to help.
Email to create a ticket with Streamline. Describe your IT issue in an email.
Texting Streamline will receive a response in under 4 minutes.